Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Address

164b Đường Hoàng Hoa Thám, Tây Hồ, Tay Ho, Hanoi, Vietnam

Description

The Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is a luxurious accommodation option located beside the serene waters of West Lake in Hanoi. Offering a unique blend of hotel and serviced apartment facilities, this establishment is ideal for both short and long-term stays. Guests can enjoy the convenience of modern amenities while experiencing the charm and rich culture of Vietnam.

Facilities

With a remarkable review score of 9.6, the Five Star Westlake boasts a wide array of facilities that cater to the needs of its guests:

• Indoor swimming pool
• Free WiFi
• Airport shuttle services
• Fitness centre
• Non-smoking rooms
• Free parking
• Terrace and garden areas
• Fabulous breakfast options

Room Amenities

The hotel offers spacious rooms equipped with:

• Private bathroom with free toiletries
• Wardrobe or closet
• Flat-screen TV with cable channels
• Kitchen with essential kitchenware
• Balcony with a view
• Air conditioning and heating

Activities and Entertainment

For those seeking leisure and entertainment, the hotel provides:

• Bicycle rental
• Children's playground
• Living area with a sofa and seating

Food & Drink

The hotel offers special diet menus on request and a delightful breakfast that caters to all tastes. The in-room kitchen facilities allow guests to prepare their meals as well, providing more flexibility during their stay.

Internet and Parking

WiFi is available throughout the hotel and is free of charge. Additionally, free private parking is available on-site without the need for reservations.

Safety and Security

The safety of the guests is a top priority at Five Star Westlake, featuring:

• CCTV in common areas and outside the property
• 24-hour security staff
• Safety deposit box available for valuables

Policies

Check-in and Check-out

• Check-in: From 2:00 PM to 11:00 PM
• Check-out: From 6:00 AM to 12:00 PM

Children and Beds

Children of all ages are welcome. However, cots and extra beds are not available at this property. Guests should provide the number of children and their ages during booking for accurate pricing.

Pets

Pets are not allowed on the premises.

Group Bookings

For bookings of more than three rooms, different policies and additional supplements may apply.

Frequently Asked Questions

1. Is there an airport shuttle service available?

Yes, the hotel offers airport shuttle services at an additional charge.

2. What languages are spoken by the staff?

The staff can communicate in English, Japanese, and Vietnamese.

3. Are there any wellness facilities available?

Yes, guests can enjoy access to the fitness centre and sauna, as well as locker rooms for fitness and spa activities.

4. Can I request a late check-out?

Late check-out may be available upon request, subject to availability. It’s best to inquire at the reception during your stay.

5. What are the payment methods accepted?

The hotel accepts cash payments. Be sure to confirm your payment preferences during booking.

Conclusion

Whether you are visiting Hanoi for business or pleasure, the Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment provides a perfect blend of comfort and convenience. With its excellent location, top-notch facilities, and attentive service, your stay is sure to be memorable. Book your getaway today and experience the charm of Hanoi!